Thank you for visiting our website and for your interest in our company and our products. The protection of your privacy when using our website is important to us. Therefore, please take note of the following information:

1. scope of application

This privacy policy only applies to our websites. If you are redirected to other sites via links on our pages, please inform yourself there about the respective handling of your data.

2. transmission security

We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

3. unsolicited advertising and spam mails

The use of the contact data published within the scope of the imprint obligation by third parties for sending unsolicited advertising and information material is hereby expressly prohibited. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example in the form of spam mails.

4. collection, processing and use of personal data

The use of our website is generally possible without providing personal data. If personal data (e.g. name, address, e-mail address, telephone number, bank details) is collected on our pages, this is, as far as possible, always on a voluntary basis, e.g. by ordering or requesting information. These data are only passed on or otherwise transmitted to third parties if this is necessary for the purpose of contract processing – in particular for passing on order data to suppliers – or for billing purposes. We may process and store the data relating to the respective contracts insofar as this is necessary for the execution and execution of the contract and as long as we are obliged to store this data on the basis of statutory regulations.

5. rights of the customer

You have the right to free information about your stored data as well as the right to correction, blocking or deletion of this data and to revocation of your consent. You can submit a corresponding declaration as well as questions on the collection, processing or use of personal data by e-mail to kontakt[at] or by post to the address given below.

6. cookies

Cookies are used for more comfortable use of the web shop. A cookie is a small text file in the beginning and end of the session, IP address, date/time, the user agent string transmitted by the browser, the pages visited during the session, which articles were placed in the shopping basket, which articles were removed from the shopping basket and search terms can be saved. These cookies are always deleted after closing the browser. In order to give you better access to our site, we also use long-term cookies that remain on your computer and recognize your next visit to our website.

You can prevent cookies from being saved by selecting “Block cookies” in your browser settings. However, this may result in a functional limitation of our offers.

7. Privacy policy for the use of Google Analytics

Our website uses Google Analytics, a web analysis service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, Google will reduce your IP address within Member States of the European Union or in other countries party to the Agreement on the European Economic Area beforehand.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and Internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we would like to point out that, in this case, you will be required to pay a fee.

8. Privacy Policy for the use of Facebook Plugins (Like-Button)

Our pages include plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our page. You can find an overview of the Facebook plugins here: When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the contents of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or of their use by Facebook. You can find further information on this in the facebook data protection declaration at

If you do not want Facebook to associate your visit to our pages with your Facebook account, please log out of your Facebook account.

Bertels Textilhandels GmbH
Seebeckstraße 2
24568 Kaltenkirchen

Managing Partners:
Michael Bertels, Dittmar Bertels

Phone: +49 (0)41 91 721 – 0
Fax: +49 (0)41 91 721 – 201

Email: kontakt[at]